COMMUNICATION CHALLENGES: WORKING WITH DIFFICULT SITUATIONS AND PEOPLE ANYTIME, ANYWHERE

Are you sometimes stumped at what to say? When in the heat of the moment we often can’t come up with response that will defuse the conversation instead of escalating it. Do you dread meeting with specific groups?

Description: This hands-on workshop will provide communication tips and time for discussion and practice as well as some personalized feedback in a fun and supportive environment. We will use specific examples from your work life and come up with responses that suit your style and philosophy.