Tongue Fu® – the art of dealing with difficult people without becoming one yourself

Tongue Fu® – marital arts for the mind and mouth – is a fascinating, one-of-a-kind presentation featuring dozens of diplomatic and practical responses to situations you face every day. Joan is a certified instructor and with her ability to connect with her audience, use humour, and provide practical tips using examples taken right out of your everyday life will have your audience leave smiling and ready to take on their day.