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Meeting Tips

Would you like shorter meetings? If so, cut yourself off. Too often we go on and on thinking the more information we give, the more the person will understand or want.

Improvement In Your Communication Skills Leads To Career Advancement

In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. Communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to job success.Source: www.mindtools.com/CommSKLL/CommunicationsIntro.htm Before you start [...]

Aging Isn’t Fun

I phoned my friend to wish her happy anniversary. Instead of being able to go out and celebrate she will visit her mother-in-law who has been in the hospital for over 10 days and is now waiting fora placement into an Assisted Daily Living facility. After checking in on her MIL (mother in law) she [...]

Reframe, Listen to Your Self Talk, Help Your Communication

I had an interesting chat with Erica Jefferson, host of Be Inspired,  in mid June about the power of words in communication. Do you listen to what you are saying to yourself? Are you striving for perfection, when good enough is good enough? As the summer winds up, you might like to hear a portion [...]

Silence and Communication

When I hear clients recounting negative interactions with others I often say, when in doubt, say nothing. When upset it is best to listen and before answering or commenting, think before you speak. As many before have said, “you can’t regret something you haven’t said.”  When you do speak, think about your body language, your [...]

Can’t Get A Direct Answer? Quick Communication Tips

Doesn’t it drive you crazy when people won’t give you a direct answer? People who use noncommittal language such as ‘perhaps’, ‘maybe’ or ‘sometime’ are often avoiding being honest. For the receiver of the message you don’t get closure or direction. What can you do? Try phrases like “When you say ‘maybe’ what exactly do [...]

ICE BREAKERS FOR GROUP FUN

I am preparing a hand-out for a talk I’m giving and decided to put together my favourite ice breakers. They are large and small group activities that promote fun-learning. Some help listening skills, how it feels when change happens and ways to find common ground with a group. Here is an easy one. If you [...]

Communication and Caregiving

June 2011 Communicating with elderly parents or chronically ill partners is tricky. We have history, an already established pecking order and all of a sudden what has been a comfortable relationship becomes increasingly uncomfortable. We are no longer cared for, we become the caregiver. We have to make unpopular decisions. As one of my friends [...]

Connecting Builds Relationships

We spent Sunday evening in Emergency with my mother-in-law. It is a true window on being able to study people’s behaviour while under stress.  As patients lined up to speak to the triage nurse it was interesting to watch the interactions and see the reactions. Some people were impatient and rude. Others were quiet and [...]

Win A Book!

Choose your favorite title from my updated Keynote Topic List and let me know why, in the comment section. (Look at the bar above this BLOG and go to Services)  I will put everyone’s name in a toque (it’s still snowy here) and pick one. You will win an autographed copy my latest book, Got [...]