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I Got It! #32 Want To Enjoy Change?

I’ve just spent two days with the fabulous Sam Horn, The Intrigue Expert and author of Pop! The workshops were sponsored by the Calgary Chapter of CAPS and what a mind expanding experience. I am thinking about all the interesting people I met and the words I heard and then puzzling how to put it [...]

I Got It! #31 Coping With Change?

How does one transition from a job they love to a new stage in life? That question has been circulating in my head for the past two years. Today I go public with my thoughts. I am no longer accepting new speaking and workshop opportunities. I am happily fulfilling the obligations I have for the [...]

I Got It! #30 Would You Like Shorter Meetings?

If so, cut yourself off. Too often we go on and on thinking the more information we give, the more the person will understand or want.

I Got It! #28 Want To Improve Your Communication Skills and Your Job?

In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. Communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to job success.Source: www.mindtools.com/CommSKLL/CommunicationsIntro.htm Before you start [...]

I Got It! #27 Got Tips for Family Caregivers?

I phoned my friend to wish her happy anniversary. Instead of being able to go out and celebrate she will visit her mother-in-law who has been in the hospital for over 10 days and is now waiting for a placement into an Assisted Daily Living facility. After checking in on her MIL (mother in law) [...]

I Got It! #26 Would You Like to Reframe and Listen to Your Self Talk?

I had an interesting chat with Erica Jefferson, host of Be Inspired,  in mid June about the power of words in communication. Do you listen to what you are saying to yourself? Are you striving for perfection, when good enough is good enough? As the summer winds up, you might like to hear a portion [...]

I Got It! #25 Sharpen Your Listening Skills

When I hear clients recounting negative interactions with others I often say, when in doubt, say nothing. When upset it is best to listen and before answering or commenting, think before you speak. As many before have said, “you can’t regret something you haven’t said.”  When you do speak, think about your body language, your [...]

I Got It! #24 Can’t Get A Direct Answer? Quick Communication Tips

Doesn’t it drive you crazy when people won’t give you a direct answer? People who use noncommittal language such as ‘perhaps’, ‘maybe’ or ‘sometime’ are often avoiding being honest. For the receiver of the message you don’t get closure or direction. What can you do? Try phrases like “When you say ‘maybe’ what exactly do [...]

I Got It! #23 Ice Breakers for Groups

I am preparing a hand-out for a talk I’m giving and decided to put together my favourite ice breakers. They are large and small group activities that promote fun-learning. Some help listening skills, how it feels when change happens and ways to find common ground with a group. Here is an easy one. If you [...]

I Got It! #22 Are You a Tired, Frustrated Family Cargiver?

June 2011 Communicating with elderly parents or chronically ill partners is tricky. We have history, an already established pecking order and all of a sudden what has been a comfortable relationship becomes increasingly uncomfortable. We are no longer cared for, we become the caregiver. We have to make unpopular decisions. As one of my friends [...]