Archive for the ‘Listening Skills’ Category

I Got It! #23 Ice Breakers for Groups

Thursday, June 9th, 2011

I am preparing a hand-out for a talk I’m giving and decided to put together my favourite ice breakers. They are large and small group activities that promote fun-learning. Some help listening skills, how it feels when change happens and ways to find common ground with a group. Here is an easy one. If you would like the hand-out please subscribe to my newsletter and I’ll be happy to send them out.

What’s In Your Wallet?
Choose one item in your purse, briefcase or wallet.
Tell your partner why that item is significant to you.

I Got It! #22 Are You a Tired, Frustrated Family Cargiver?

Thursday, June 2nd, 2011

June 2011

Communicating with elderly parents or chronically ill partners is tricky. We have history, an already established pecking order and all of a sudden what has been a comfortable relationship becomes increasingly uncomfortable. We are no longer cared for, we become the caregiver. We have to make unpopular decisions. As one of my friends said, “Now, when I leave my parents I either feel guilty or upset.”

A caregiver is a family member or friend who provides unpaid care for a loved one living with challenges due to disability, illness, or aging. The Canadian Caregiver Coalition estimates there are 4.5 million caregivers today. (more…)

I Got It! #21 Want To Heal A Broken Relationship?

Tuesday, May 3rd, 2011

We spent Sunday evening in Emergency with my mother-in-law. It is a true window on being able to study people’s behaviour while under stress.  As patients lined up to speak to the triage nurse it was interesting to watch the interactions and see the reactions.

Some people were impatient and rude. Others were quiet and others were loud. The staff handled them all with patience and kindness. Once in the place to see a doctor I could listen in on the conversations and again I noticed which people really listened to what the doctors were asking and who just wanted to tell their story.

It appeared to me that the patients who listened, answered honestly and politely, had the doctor’s attention longer. Also when the nurses went in to attend to them, the interactions were much more pleasant and more time was spent.

It became evident that no matter how stressful a situation, if people try to put themselves in the shoes of others, their interactions and connections are much more positive.


I Got It! #18 Want To Be Inspired?

Monday, April 11th, 2011

I just chatted with a fellow writer Erica Jefferson. She was interviewing me for one of her upcoming shows. She was delightful. Her voice was animated and full of life and I loved her accent. Funny thing, she asked me where I was from as she could hear my accent too! Made me think how quickly we draw impressions, even when we can’t see a person.

What message are we giving off when we speak to someone? Are we enthusiastic and engaged? Are we good listeners or are we waiting for our turn to talk? Interesting thoughts for a Monday.

If you would like to learn more about Erica you can go to her website at

Happy Monday!